SHIPPING & RETURNS
We are having problems with our shipping costs. Please email us for exact cost. Thank you!
We offer local pick-up in Cottage Grove, Minnesota.
There is no refund on shipping costs.
Finn's Frog Farm does not guarantee that any order can be changed, combined or canceled after it has been placed. If you wish to change/cancel or combine your order, email firstname.lastname@example.org immediately. While we will try to honor these requests, sometimes we are not able to get your order changed before it is packed and shipped.
Live Animal Shipping Schedule
Shipping live animals for 2022 has begun!
Live animal shipping is based on the weather in the area of delivery and the customer's schedule to pick up the package. No shipping of live animals will happen until the customer speaks Finn's Frog Farm via email/text/phone call.
Shipping occurs Monday through Wednesday. Shipping is through FEDEX overnight and from HUB to HUB.
All orders MUST be picked up within ONE hour.
We do not ship live animal orders if the origin or destination temperature exceeds 90 degrees F at the time of shipment. If this occurs, we will hold your order until the temperatures meet requirements.
We do not ship outside the contiguous USA. We apologized for any inconvenience.
Live Goods Return Policy
All living items (feeders and animals) cannot be returned to Finn's Frog Farm for a refund or exchange. If there are issues with your live goods please see our Terms & Conditions.